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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cole Ward

Cole Ward

July 2, 2025

1  out of  5
rating by Cole Ward
"I’m sad there’s not a way to leave a zero star review. I’ve been with State Farm for over 2 decades. I was recently told that State Farm will no longer insure me because of recent accidents. Here are the accidents: my daughter was driving and a lady ran a stop sign and T boned her. The lady was uninsured and unlicensed. Because of this we had to use our “uninsured motorist” insurance to get my daughter’s car fixed. Then about 6 months later, someone drove down my street and hit my daughter’s parked car causing more damage that needed fixed. Even thought the whole thing was caught on camera, police couldn’t issue fault because they couldn’t prove who was driving the other vehicle. So again, we used our own insurance to fix my daughter’s car. I mean how dare I ask for a few thousand dollars to fix a car after I’ve paid them well over $350 a month for the past 20+ years. So here we are, forced to leave State Farm insurance because “I’m too much of a risk” to insure! I have nothing good to say about State Farm! In fact, I only stayed with them all these years because a good friend is an agent and he held my insurance for most of the 20 plus years. Do yourself a favor and get insurance from a company that actually takes care of its customers. State Farm is not that company! The good news is I was forced to find a better company for insurance purposes…..and my premiums actually went down! Zero stars State Farm and Jeff Hamilton."
We responded:
"Cole, thank you for sharing your experience. We want to sincerely thank you for being a loyal State Farm customer for over 20 years and 2 years with our agency. We truly understand how Frustrating and difficult this situation has been for you and your family, especially given the unfortunate circumstances involving your claims/incidents completely beyond your control. Please know we carefully reviewed your policies and even appealed the underwriting decision on your behalf, hoping to find a way to continue providing you with coverage. Unfortunately, despite our efforts, our underwriters stood by their decision not to renew your policies. We are genuinely sorry for the disappointment and hardship this caused. Your trust means a great deal to us, and we regret State Farm was not able to meet your expectations this time. We truly wish you and your family all the best, moving forward and hope your new insurance carrier offers the peace of mind you and your family deserve. – Jeff "
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James Lindsey

June 30, 2025

5  out of  5
rating by James Lindsey
"Hadley has been awesome to work with. Quick with answers and solutions."
We responded:
"James, we truly appreciate your positive feedback and the 5 Star Review! It’s great to know that Hadley has made your experience smooth and efficient. Thank you for choosing us and for taking the time to share your experience. - Jeff"
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Mary Beckman

June 27, 2025

5  out of  5
rating by Mary Beckman
"Our insurance carrier suddenly pulled out of the state of Texas and we were left with a little over a week to find new coverage for our Home and Auto policies! Jeff and his team at State farm flew into action and we were covered within 4 days. The process was not only easy and seamless we saved money! If you are looking for new insurance, I highly recommend giving him and his staff a call!!!"
We responded:
"Mary, I personally want to thank you and Wade for taking the time to give our Agency Team a 5 ⭐ Review! They work really hard to take care of our customers' needs, and strive to make the process easy, getting you the proper coverage needed and saving you money too. We truly appreciate your recommendation and look forward to being here for you whenever you need us. Awesome to have y'all joining our State Farm family! - Jeff"
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Alec Molloy

June 24, 2025

5  out of  5
rating by Alec Molloy
"This is the best experience I’ve had with an insurance provider. Braden helped me with my policy and was very helpful and understanding."
We responded:
"Alec, we appreciate your 5 Star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jeff"
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Terri Sparks

June 21, 2025

5  out of  5
rating by Terri Sparks
"Braden Smith has very helpful with our transition to State Farm. Highly recommend him!"
We responded:
"Hi Terri, Thank you so much for your kind words and 5-Star Review! We're thrilled to hear that Braden was able to make your transition to State Farm smooth and helpful. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"-Jeff"
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Kaylee Smith

June 12, 2025

5  out of  5
rating by Kaylee Smith
"I’ve had such a great experience with State Farm! They’ve been an amazing agency to work with—super helpful, responsive, and genuinely care about their customers. They made the entire process easy and stress-free, and to top it off, they saved me money compared to what I was paying with my previous insurance company. Highly recommend!"
We responded:
"Kaylee, thanks so much for the 5 Star Review and for taking the time to share your experience! We're thrilled to hear that you've had such a positive experience with our State Farm Agency team. Providing helpful, responsive service and making the process easy and stress-free is always our goal, and knowing we were able to save you money makes it even better! Your recommendation means the world to us, and we're grateful to have you as part of the State Farm family. If there's ever anything else we can do for you, please don't hesitate to reach out. Thank you again! - Jeff"
Profile photo of Jeremy Doyle

Jeremy Doyle

June 4, 2025

5  out of  5
rating by Jeremy Doyle
"We were looking for an insurance agent to insure our new home, and we knew Hadley from church. We asked her to run a quote for us and let us know what it’d look like. Well the quote was so good and her level of customer care was fantastic, so we knew we had to choose her to handle our business. She was a delight and we will certainly recommend her and Jeff Hamilton to any friends who need insurance."
We responded:
"Jeremy, Thank you so much for your glowing 5-star review, Jeremy! We’re truly honored by your kind words and thrilled to hear how Hadley and the rest of our team have exceeded your expectations. Your support means the world to us, and we’re grateful for you sharing your experience with friends and others. We look forward to continuing to serve you and providing exceptional service for all your insurance needs. If there’s ever anything more we can assist you with, please don’t hesitate to reach out! - Jeff"
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James Minter

June 2, 2025

5  out of  5
rating by James Minter
"Very nice people and super fair prices! Very happy I made the switch to them!!"
We responded:
"Hi James, we appreciate your 5 Star Review and are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. - Jeff"
Profile photo of Anna Cole

Anna Cole

May 14, 2025

5  out of  5
rating by Anna Cole
"Hadley helped me create new Auto and Renter's insurance policies after having an issue with my previous provider. She efficiently and patiently explained the pricing and benefits, which put my frantic mind at ease. The whole process, from quote to purchase, took only a few minutes. I highly recommend anyone talk to her for their insurance needs!"
We responded:
"Anna, thank you for the 5 Star Review! We're thrilled to hear Hadley was able to assist you. At Jeff Hamilton State Farm, we strive to provide clarity, ease, and excellent customer service, and it's wonderful to know Hadley delivered that for you. We're always here for you, if you have any questions! - Jeff "
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Hunter Wilkins

May 6, 2025

5  out of  5
rating by Hunter Wilkins
"Hadley’s the best of the best. Timely and knowledgeable. A+"
We responded:
"Hunter, Appreciate you recognizing Hadley with a 5 Star Review! We think she is great too! - Jeff"
Profile photo of Gary McCord

Gary McCord

May 5, 2025

5  out of  5
rating by Gary McCord
"I have been a client for quite a few years now, both home and auto. I have had nothing but consistently great service from Jeff and his entire staff. We've had everything from 'water events' in our house to minor car fender benders and they have always taken great care of us. The service here is top notch."
We responded:
"Gary, thank you for the 5 Star Review! We’re thrilled to know about the positive experiences you've had over the years. We try our best to make every customer our top priority! We appreciate you allowing us to take care of your insurance needs. - Jeff"
Profile photo of Nick Collins

Nick Collins

April 28, 2025

1  out of  5
rating by Nick Collins
"Bait and switch. A QUOTE is just that. Months later demands $68 and threatens to cancel the policy. At time of writing I have home and 2 vehicles insured with them. Obtaining either was FAR from smooth transactions...."
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Elaine P Renter

April 22, 2025

5  out of  5
rating by Elaine P Renter
"Anytime I have a question or need physical copies of my car insurance cards, Caitlin Gill is ALWAYS Helpful and polite. she's a Sweet Lady."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Randy Schaub

Randy Schaub

April 2, 2025

1  out of  5
rating by Randy Schaub
"Poor service - I would not recommend."
We responded:
"Hi Randy, thank you for bringing your experience to my attention. I am very sorry to hear we could not provide the service you expected or deserve. Despite our office being closed during March due to flooding, my team always strives to provide excellent service and takes pride in making experiences positive. I would love the opportunity to meet you in person to discuss in more detail your experience, so that we can win back your trust in our agency. I look forward to hearing from you! -Jeff"
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Sheila Hennigar

March 28, 2025

5  out of  5
rating by Sheila Hennigar
"Stuart was very helpful in getting our home/ auto insurance updated- Decided to update Life insurance, everything was set up seamlessly. Looking forward to working with Jeff Hamilton- State Farm"
We responded:
"Sheila, I really appreciate the shout out and 5 Star Review! It's great when my team members get recognized for how they take care of customers, and we look forward to working with you as well! - Jeff"
Profile photo of Andrew Simonson

Andrew Simonson

March 25, 2025

5  out of  5
rating by Andrew Simonson
"Great staff! I highly recommend them for fast response times, understanding, and great rates. You won't go wrong going with them."
We responded:
"Andrew, thank you for your kind words and the 5 Star Review. I'm glad to hear of your positive experience with our team and appreciate your recommendation! If you need anything, don’t hesitate to reach out! -Jeff"
Profile photo of Bernie Bernard

Bernie Bernard

March 6, 2025

5  out of  5
rating by Bernie Bernard
"Hadley took me thru all the price quotes thru binding my new homeowners policy. I came back to State Farm after being treated unfairly by Travelers and most recently by Farmers. I was with State Farm before those until my agent retired, and am now back with this new agent because State Farm was always more than fair to me before."
We responded:
"Bernie, we are glad we were able to win you back to State Farm and thank you for the wonderful 5 Star review. That means a lot to Hadley and the rest of our agency team! - "
Profile photo of Glenn Brown, Jr.

Glenn Brown, Jr.

March 6, 2025

5  out of  5
rating by Glenn Brown, Jr.
"Exceeded Expectations-Agent's support did their research and made sure I got the best price."
We responded:
"Glenn, thank you for letting others know about our amazing team with your 5 Star review! We really appreciate you taking the time to do that. - Jeff"
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Debbie Lollar

February 24, 2025

5  out of  5
rating by Debbie Lollar
"Super helpful, friendly and responsive."
We responded:
"Hi Debbie, I really appreciate you leaving a 5 Star Review for my team! They strive to make a difference for our customers, and it's great to see them recognized. - Jeff"
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Jay G

February 21, 2025

5  out of  5
rating by Jay G
"Super friendly staff and loved the fresh cookies, Jake #5 was great too!"
We responded:
"Hi Jay, Thanks for stopping by the office and for giving us a 5 Star Review. - Jeff"
Profile photo of Rod Schroeder

Rod Schroeder

February 18, 2025

5  out of  5
rating by Rod Schroeder
"First class State Farm agency. Very helpful office staff. Like working with them."
We responded:
"Hi Rod, Thanks for leaving a 5 Star Review! We look forward to working with you for years to come. Have a great rest of your week! - Jeff"
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Larry Grosse

February 18, 2025

5  out of  5
rating by Larry Grosse
"Braden Smith provided excellent customer service, quick and assisted in improving my coverage. I've been with Jeff Hamilton Insurance for many years and every member of his team, including Jeff, has provided efficient and excellent support and service. They take good care of their clients."
We responded:
"Wow Larry, thank you so much for the kind words and 5 Star Review. We have enjoyed working with you and really appreciate the opportunity to serve you and your family! - Jeff"
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Mark Glanz

February 12, 2025

5  out of  5
rating by Mark Glanz
"I have been an insured with Jeff for many years now. He and his team always work hard to take care of my insurance needs."
We responded:
"Good morning Mark, thank you for your 5-star review. We really appreciate the opportunity to take care of your insurance needs and working with customers like and Korey. Jeff"
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Karen Arents

January 29, 2025

5  out of  5
rating by Karen Arents
"I have been a customer of Jeff Hamilton for many years. Always get a prompt response from their agents and excellent customer service. There rates are very competitive, especially when you bundle coverage. I would highly recommend them"
We responded:
"Karen, thank you for taking the time to leave my team a 5-Star Review! Our agency is very fortunate to have a great team of caring individuals, who put our customers first! Thanks again and as always, we appreciate your business. Jeff"
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that guy Noah J

December 13, 2024

5  out of  5
rating by that guy Noah J
"Awesome and caring staff! They helped me out so much! The girl Kaitlin at the front counter was also very sweet and helpful."
We responded:
"Noah, really appreciate you taking the time to let others know about your experience with our office and how great Kaitlin is. Thank you for the 5 Stars! "